We want you to be completely satisfied with your purchase. If for any reason you're not, we offer a 14-day return policy under the following conditions:
Return Period: You can return the item(s) within 14 days of receiving your order.
Item Condition: The item must be in its original, unused condition, with all original tags, packaging, and labels intact. Items that are worn, damaged, or altered in any way cannot be returned.
Return Process: To initiate a return, please contact us within 14 days of receiving your order to request a return authorization. The item(s) must be sent back to us with proof of purchase.
Return Determination: Once we receive the returned item(s), we will inspect them to ensure they meet the return criteria. If the return is accepted, you will receive a full refund or store credit, depending on the return policy you selected during the return process. If the item(s) do not meet the return conditions, they may be sent back to you, or a partial refund may be issued.
Return Shipping: Customers are responsible for the return shipping costs unless the item was damaged or incorrect upon delivery. We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we cannot guarantee receipt of your returned item without it.
Exceptions: Certain items may be excluded from the return policy, such as personalized or custom-made products. Please check product-specific details for exceptions.
If you have any questions or need assistance with your return, please contact our customer service team.
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